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NoticeSMTOWN 개인정보 처리방침 개정 공지 (2025.05.26)2025/04/25

SMTOWN 서비스를 이용하시는 회원 여러분께 '개인정보 처리방침' 개정에 대해 안내 드립니다.

 

아래 '개인정보 처리방침' 변경 사항을 확인하시고, 서비스 이용에 참고 부탁드립니다.

 

감사합니다.

 

 

1. 변경사유

 

비윤리행위 신고 접수 및 처리결과 회신 기능의 효율성 제고

 

 

2. 변경사항 

 

- 개인정보의 처리 및 보유 기간

 

현재) 비윤리행위 신고 시 제공한 개인정보는 신고 처리 결과 회신 후 회신일로부터 최대 6개월간 보관합니다.

 

변경) 비윤리행위 신고 시 제공한 개인정보는 신고 처리 결과 회신 후 회신일로부터 최대 1년간 보관합니다.

 

 

3. 변경 일자

 

- 공고일: 2025년 4월 25일

- 개정 시행일: 2025년 5월 26일

 

 

4. 이의제기 및 문의

 

변경된 ‘개인정보처리방침’의 내용에 동의하지 않으실 경우 서비스 이용을 거부하실 수 있으며,

문의사항이 있으실 경우 고객센터(privacy@smtown.com)로 접수해 주시면 안내해 드리겠습니다.

319[Announcement] DIGITAL STAMP - 2024 NCT DREAM WORLD TOUR 〈THE DREAM SHOW 3：DREAM（）SCAPE〉 in JAPAN (June 2, 2024)2024/05/31

Hello.

This is SMTOWN.

 

『2024 NCT DREAM WORLD TOUR 〈THE DREAM SHOW 3：DREAM（）SCAPE〉 in JAPAN』 will be held at the “VANTELIN DOME NAGOYA” in JAPAN on June 2nd, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 NCT DREAM WORLD TOUR 〈THE DREAM SHOW 3：DREAM（）SCAPE〉 in JAPAN』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- June 2nd, 2024 (SUN) 09:00 - 23:50 (JST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP 

STEP 2. Main > Hit ‘PASSPORT’ button 

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance 

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device. 

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “VANTELIN DOME NAGOYA” in JAPAN

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

318[NOTICE] DIGITAL STAMP - NCT WISH : SCHOOL of WISH in BUSAN (June 1, 2024)2024/05/31

Hello.

This is SMTOWN.

 

『NCT WISH : SCHOOL of WISH in BUSAN』 will be held at the “DREAM THEATER” in BUSAN, KOREA on June 1st, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『NCT WISH : SCHOOL of WISH in BUSAN』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- June 1st, 2024 (SAT) 09:00 - 23:50 (KST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP 

STEP 2. Main > Hit ‘PASSPORT’ button 

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance 

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device. 

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “DREAM THEATER” in BUSAN, KOREA

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

317[Announcement] DIGITAL STAMP - 2024 RIIZE FAN-CON ‘RIIZING DAY’ in HONG KONG (June 1, 2024)2024/05/31

Hello.

This is SMTOWN.

 

『2024 RIIZE FAN-CON ‘RIIZING DAY’ in HONG KONG』 will be held at the “ASIAWORLD-EXPO, HALL8&10” in HONG KONG on June 1st, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 RIIZE FAN-CON ‘RIIZING DAY’ in HONG KONG』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- June 1st, 2024 (SAT) 09:00 - 23:50 (HKT)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP 

STEP 2. Main > Hit ‘PASSPORT’ button 

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance 

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device. 

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “ASIAWORLD-EXPO, HALL8&10” in HONG KONG

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

316[NOTICE] DIGITAL STAMP - 2024 DOYOUNG CONCERT [Dear Youth, ] (May 25~27, 2024)2024/05/24

Hello.

This is SMTOWN.

 

『2024 DOYOUNG CONCERT [Dear Youth, ]』 will be held at the “KYUNG HEE UNIVERSITY GRAND PEACE PALACE” in SEOUL on May 25th to 27th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 DOYOUNG CONCERT [Dear Youth, ]』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- May 25th, 2024 (SAT) 09:00 - 23:50 (KST)

- May 26th, 2024 (SUN) 09:00 - 23:50 (KST)

- May 27th, 2024 (MON) 09:00 - 23:50 (KST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP 

STEP 2. Main > Hit ‘PASSPORT’ button 

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance 

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device. 

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the ‘KYUNG HEE UNIVERSITY GRAND PEACE PALACE’ in KOREA

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

315[Announcement] DIGITAL STAMP - 2024 SUHO CONCERT (May 25~26, 2024)2024/05/24

Hello.

This is SMTOWN.

 

『2024 SUHO CONCERT <SU:HOME>』 will be held at the “OLYMPIC HALL” in SEOUL on May 25th to 26th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 SUHO CONCERT <SU:HOME>』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- May 25th, 2024 (SAT) 09:00 - 23:50 (KST)

- May 26th, 2024 (SUN) 09:00 - 23:50 (KST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP 

STEP 2. Main > Hit ‘PASSPORT’ button 

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance 

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device. 

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “OLYMPIC HALL” in SEOUL

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

314[Announcement] DIGITAL STAMP - 2024 NCT DREAM WORLD TOUR 〈THE DREAM SHOW 3：DREAM（）SCAPE〉 in JAPAN (May 25~26, 2024)2024/05/24

Hello.

This is SMTOWN.

 

『2024 NCT DREAM WORLD TOUR 〈THE DREAM SHOW 3：DREAM（）SCAPE〉 in JAPAN』 will be held at the “TOKYO DOME” in JAPAN on May 25th to 26th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 NCT DREAM WORLD TOUR 〈THE DREAM SHOW 3：DREAM（）SCAPE〉 in JAPAN』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- May 25th, 2024 (SAT) 09:00 - 23:50 (JST)

- May 26th, 2024 (SUN) 09:00 - 23:50 (JST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP 

STEP 2. Main > Hit ‘PASSPORT’ button 

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance 

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device. 

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “TOKYO DOME” in JAPAN

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

313[NOTICE] DIGITAL STAMP - NCT WISH : SCHOOL of WISH in SEOUL (May 24~26, 2024)2024/05/24

Hello.

This is SMTOWN.

 

『NCT WISH : SCHOOL of WISH in SEOUL』 will be held at the “MYUNGHWA LIVE HALL” in KOREA on May 24th to 26th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『NCT WISH : SCHOOL of WISH in SEOUL』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- May 24th, 2024 (FRI) 09:00 - 23:50 (KST)

- May 25th, 2024 (SAT) 09:00 - 23:50 (KST)

- May 26th, 2024 (SUN) 09:00 - 23:50 (KST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP 

STEP 2. Main > Hit ‘PASSPORT’ button 

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance 

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device. 

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the MYUNGHWA LIVE HALL in KOREA

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

312[NOTICE] DIGITAL STAMP - SHINee WORLD Ⅵ [PERFECT ILLUMINATION : SHINee’S BACK] (May 24~26, 2024)2024/05/23

Hello.

This is SMTOWN.

 

『SHINee WORLD Ⅵ [PERFECT ILLUMINATION : SHINee’S BACK]』 will be held at the “INSPIRE ARENA” in KOREA on May 24th to 26th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『SHINee WORLD Ⅵ [PERFECT ILLUMINATION : SHINee’S BACK]』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- May 24th, 2024 (FRI) 09:00 - 23:50 (KST)

- May 25th, 2024 (SAT) 09:00 - 23:50 (KST)

- May 26th, 2024 (SUN) 09:00 - 23:50 (KST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP 

STEP 2. Main > Hit ‘PASSPORT’ button 

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance 

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device. 

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the INSPIRE ARENA in KOREA

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

311[Announcement] DIGITAL STAMP - 2024 RIIZE FAN-CON ‘RIIZING DAY’ in L.A. (May 20, 2024)2024/05/17

Hello.

This is SMTOWN.

 

『2024 RIIZE FAN-CON ‘RIIZING DAY’ in L.A.』 will be held at the “Peacock Theater” in L.A. on May 20th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 RIIZE FAN-CON ‘RIIZING DAY’ in L.A.』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- May 20th, 2024 (MON) 09:00 - 23:50 (PDT)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP 

STEP 2. Main > Hit ‘PASSPORT’ button 

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance 

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device. 

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “Peacock Theater” in L.A.

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

310[Announcement] DIGITAL STAMP - 2024 NCT DREAM WORLD TOUR IN JAKARTA (May 18, 2024)2024/05/17

Hello.

This is SMTOWN.

 

『2024 NCT DREAM WORLD TOUR <THE DREAM SHOW 3: DREAM( )SCAPE> IN JAKARTA』 will be held at the “GBK STADIUM” in JAKARTA on May 18th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 NCT DREAM WORLD TOUR <THE DREAM SHOW 3: DREAM( )SCAPE> IN JAKARTA』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- May 18th, 2024 (SAT) 09:00 - 23:50 (WIB)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP 

STEP 2. Main > Hit ‘PASSPORT’ button 

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance 

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device. 

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the ‘GBK STADIUM’ in JAKARTA

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP