NOTICE
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No.SubjectDate
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Notice[Notice] Official Launch of the 2026 SEASON’S GREETINGS ‘Character Interactive Service'2026/03/23
Hello, this is SMTOWN.
The <3D Character Interactive Service>, originally part of the 2026 SEASON’S GREETINGS - Special Edition released last December, is finally launching!We appreciate your patience. Please refer to the detailed instructions below to begin your special experience with your artist's character.
📅 Service Launch Schedule
aespa: Monday, March 23, 2026, at 12:00 (KST)
RIIZE: Monday, March 30, 2026, at 12:00 (KST)Eligible Products: 2026 SEASON’S GREETINGS - Special Edition (aespa / RIIZE)
🎮 How to Use
1. Check the code on the back of the ‘3D INTERACTIVE CHARACTER CARD’ included in your package.
2. Access the service URL for each artist provided below.
3. Click the [Start] button and enter the code on your card. (Please note that there may be a waiting queue if traffic is high.)
4. Select the character you want to talk to and enjoy the interactive service!⚠️ Important Notes
• Code Management: One code is provided per package. Codes cannot be reissued if lost, so please keep them safe.
• Service Access: Each code is valid for up to 3 hours of access.
• Service Period: This service will be available until December 31, 2026, 23:59 (KST).
• Supported Languages: Korean and English
• Response Accuracy: Character responses are system-generated and do not represent the actual views or facts of the artists.
• Chat Etiquette: Access may be restricted if you use slanderous or inappropriate language
toward the artist or others.
• Privacy: Conversation data may be used for research to improve the service. Please
refrain from entering sensitive personal information.🔗 Service URL
• aespa: https://2026seasonsgreetings.com/aespa/
• RIIZE: https://2026seasonsgreetings.com/riize/📧 Service Inquiries
If you encounter any errors or have questions, please contact us through the channel below.
Contact Us:- Technical & System Inquiries: support@perso.co.kr
- Product Inquiries: Please contact your place of purchase -
Notice[Notice] SMTOWN Login Service Maintenance Schedule2025/11/11
Hello,
This is SMTOWN.To provide a more stable service, a system maintenance is scheduled as follows.
During the maintenance period, all login services on the SMTOWN website and app will be temporarily unavailable.- Maintenance Schedule: November 19, 2025 (Wed) 20:00 – 22:00 (KST)
- Details: All SMTOWN web and app login services
※ The end time may change depending on the maintenance progress.
We apologize for any inconvenience this may cause and appreciate your understanding.
SMTOWN will continue to strive to provide a smoother and better user experience.Thank you.
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Notice[Notice] DIGITAL STAMP Issuance Issue Resolved2025/10/17
Hello, this is SMTOWN.
We have completed the fix for the issue with the digital stamp issuance button.Please force close and restart the app to use the service normally.
We sincerely apologize once again for the inconvenience caused while using our service.SMTOWN will continue to make efforts to provide smooth service and a better service experience.
Thank you.
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Notice[Notice] DIGITAL STAMP Issuance Completed – SUPER JUNIOR 20th Anniversary TOUR
in MEXICO CITY2025/10/15 Hello, this is SMTOWN.
We have completed issuing the stamp for members who were unable to receive the ‘SUPER JUNIOR 20th Anniversary TOUR <SUPER SHOW 10> in MEXICO CITY (2025.10.12. CST)’ stamp because it was not available properly.
Please force close and restart the app to check the issued stamp.
We sincerely apologize once again for the inconvenience caused while using our service.
SMTOWN will continue to make efforts to provide smooth service and a better service experience.
Thank you.
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296[Announcement] DIGITAL STAMP - 2024 B-day PARTY - IRENE [IRENE IN WONDERLAND] (March 29, 2024)2024/03/28
Hello.
This is SMTOWN.
『2024 B-day PARTY - IRENE [IRENE IN WONDERLAND]』 will be held at the “MYUNGHWA LIVE HALL” in SEOUL on March 29th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『2024 B-day PARTY - IRENE [IRENE IN WONDERLAND]』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 29th, 2024 (FRI) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘MYUNGHWA LIVE HALL’ in SEOUL
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
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295[Announcement] DIGITAL STAMP - SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH (March 23, 2024)2024/03/22
Hello.
This is SMTOWN.
『SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH』 will be held at the “MILITARY ZONE 7 INDOOR SPORTS COMPLEX” in HO CHI MINH on March 23th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 23th, 2024 (SAT) 09:00 - 23:50 (ICT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “MILITARY ZONE 7 INDOOR SPORTS COMPLEX” in HO CHI MINH
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
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294[Announcement] DIGITAL STAMP - 2024 B-day PARTY - YERI [YERI’S BIRTHDAY PARTY] (March 16, 2024)2024/03/15
Hello.
This is SMTOWN.
『2024 B-day PARTY - YERI [YERI’S BIRTHDAY PARTY]』 will be held at the “MYUNGHWA LIVE HALL” in SEOUL on March 16th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『2024 B-day PARTY - YERI [YERI’S BIRTHDAY PARTY]』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 16th, 2024 (SAT) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘MYUNGHWA LIVE HALL’ in SEOUL
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
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293[Announcement] DIGITAL STAMP - SHINee WORLD VI [PERFECT ILLUMINATION] IN HONG KONG (March 16, 2024)2024/03/15
Hello.
This is SMTOWN.
『SHINee WORLD VI [PERFECT ILLUMINATION] IN HONG KONG』 will be held at the “AsiaWorld Arena” in Hong Kong on March 16th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『SHINee WORLD VI [PERFECT ILLUMINATION] IN HONG KONG』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 16th, 2024 (SAT) 09:00 - 23:50 (HKT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “AsiaWorld Arena” in Hong Kong
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
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292[Announcement] DIGITAL STAMP - RYEOWOOK’S AGIT CONCERT : IN THE GREEN (March 15~17, 2024)2024/03/14
Hello.
This is SMTOWN.
『RYEOWOOK’S AGIT CONCERT : IN THE GREEN』 will be held at the “DONGDUK WOMEN’S UNIVERSITY CENTENNIAL MEMORIAL HALL” in SEOUL on March 15th to 17th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『RYEOWOOK’S AGIT CONCERT : IN THE GREEN』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 15th, 2024 (FRI) 09:00 - 23:50 (KST)
- March 16th, 2024 (SAT) 09:00 - 23:50 (KST)
- March 17th, 2024 (SUN) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “DONGDUK WOMEN’S UNIVERSITY CENTENNIAL MEMORIAL HALL” in SEOUL
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
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291[Announcement] DIGITAL STAMP - NCT 127 3RD TOUR ‘NEO CITY : JAPAN - THE UNITY’ IN TOKYO (March 9~10, 2024)2024/03/08
Hello.
This is SMTOWN.『NCT 127 3RD TOUR ‘NEO CITY : JAPAN - THE UNITY’ IN TOKYO』 will be held at the “TOKYO DOME (東京ドーム)” in JAPAN on March 9th to 10th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『NCT 127 3RD TOUR ‘NEO CITY : JAPAN - THE UNITY’ IN TOKYO』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 9th, 2024 (SAT) 09:00 - 23:50 (JST)
- March 10th, 2024 (SUN) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “TOKYO DOME (東京ドーム)” in JAPAN
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
290[Announcement] DIGITAL STAMP - 2024 TEN FIRST FAN-CON [1001] IN HONG KONG (March 9, 2024)2024/03/08
Hello.
This is SMTOWN.『2024 TEN FIRST FAN-CON [1001] IN HONG KONG』 will be held at the “ASIAWORLD-EXPO, HALL10” in HONG KONG on March 9th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『2024 TEN FIRST FAN-CON [1001] IN HONG KONG』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 9th, 2024 (SAT) 09:00 - 23:50 (HKT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “ASIAWORLD-EXPO, HALL10” in HONG KONG
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
289[Announcement] DIGITAL STAMP - TAEMIN SOLO CONCERT: METAMORPH IN JAPAN (March 8~10, 2024)2024/03/07
Hello.
This is SMTOWN.『TAEMIN SOLO CONCERT: METAMORPH IN JAPAN』 will be held at the “NIPPON BUDOKAN (日本武道館)” in JAPAN on March 8th to 10th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『TAEMIN SOLO CONCERT: METAMORPH IN JAPAN』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 8th, 2024 (FRI) 09:00 - 23:50 (JST)
- March 9th, 2024 (SAT) 09:00 - 23:50 (JST)
- March 10th, 2024 (SUN) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “NIPPON BUDOKAN (日本武道館)” in JAPAN
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
288[Announcement] DIGITAL STAMP - YOONA FAN MEETING TOUR : YOONITE in JAKARTA (March 3, 2024)2024/02/29
Hello.
This is SMTOWN.『YOONA FAN MEETING TOUR : YOONITE in JAKARTA』 will be held at the “Tennis Indoor Senayan” in JAKARTA on March 3rd, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『YOONA FAN MEETING TOUR : YOONITE in JAKARTA』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 3rd, 2024 (SUN) 09:00 - 23:50 (WIB)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘Tennis Indoor Senayan’ in JAKARTA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
287[Announcement] DIGITAL STAMP - 2024 TEN FIRST FAN-CON [1001] IN BANGKOK (March 2~3, 2024)2024/02/29
Hello.
This is SMTOWN.『2024 TEN FIRST FAN-CON [1001] IN BANGKOK』 will be held at the “Impact Arena” in Bangkok on March 2nd to 3rd, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『2024 TEN FIRST FAN-CON [1001] IN BANGKOK』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 2nd, 2024 (SAT) 09:00 - 23:50 (ICT)
- March 3rd, 2024 (SUN) 09:00 - 23:50 (ICT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “Impact Arena” in Bangkok
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP