SMTOWN

Hello.

This is SMTOWN.

『DJ HYO TOUR 2023 in North America [MONTREAL]』 will be held at the “Club Soda” in MONTREAL on October 16th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『DJ HYO TOUR 2023 in North America [MONTREAL]』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- October 16th, 2023 (MON) 09:00 - 23:50 (EDT)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. HOME > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “Club Soda” in MONTREAL

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

Hello.

This is SMTOWN.

『DJ HYO TOUR 2023 in North America [CHICAGO]』 will be held at the “SOUND BAR” in CHICAGO on October 14th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『DJ HYO TOUR 2023 in North America [CHICAGO]』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- October 14th, 2023 (SAT) 09:00 - 23:50 (CDT)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. HOME > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “SOUND BAR” in CHICAGO

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

Hello.

This is SMTOWN.

『SHINee WORLD VI [PERFECT ILLUMINATION] in OSAKA』 will be held at the “OSAKA JO HALL” in JAPAN on October 6th to October 7th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『SHINee WORLD VI [PERFECT ILLUMINATION] in OSAKA』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- October 6th, 2023 (FRI) 09:00 - 23:50 (JST)

- October 7th, 2023 (SAT) 09:00 - 23:50 (JST)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

✔️ Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the OSAKA JO HALL in JAPAN

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

Hello.

This is SMTOWN.

『SHINee WORLD VI [PERFECT ILLUMINATION] in SAITAMA』 will be held at the “SAITAMA SUPER ARENA” in JAPAN on September 30th to October 1st, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『SHINee WORLD VI [PERFECT ILLUMINATION] in SAITAMA』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- September 30th, 2023 (SAT) 09:00 - 23:50 (JST)

- October 1st, 2023 (SUN) 09:00 - 23:50 (JST)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

✔️ Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the SAITAMA SUPER ARENA in JAPAN

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

Hello.

This is SMTOWN.

『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in MANILA』 will be held at the “SMART ARANETA COLISEUM” in MANILA on September 30th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in MANILA』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- September 30th, 2023 (SAT) 09:00 - 23:50 (PHT)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

✔️ Guidance

If you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your mobile data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “SMART ARANETA COLISEUM” in MANILA

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

Hello.

This is SMTOWN.

『aespa LIVE TOUR 2023 ‘SYNK : HYPER LINE’ in PARIS』 will be held at the “Dome De Paris” in PARIS on September 30th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『aespa LIVE TOUR 2023 ‘SYNK : HYPER LINE’ in PARIS』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- September 30th, 2023 (SAT) 09:00 - 23:50 (CEST)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️ Guidance

If you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your mobile data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “Dome De Paris” in PARIS.

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

Hello.

This is SMTOWN.

『aespa LIVE TOUR 2023 ‘SYNK : HYPER LINE’ in LONDON』 will be held at the “The O2 Arena” in LONDON on September 28th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『aespa LIVE TOUR 2023 ‘SYNK : HYPER LINE’ in LONDON』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- September 28th, 2023 (THU) 09:00 - 23:50 (BST)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️ Guidance

If you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your mobile data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “The O2 Arena” in LONDON.

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

Hello. This is SMTOWN.

We are pleased to announce that the SMTOWN Terms of Service changes we announced on September 19 have been rescheduled.

1. Terms and Conditions Revision Schedule

- Notification Announcement Date: September 19, 2023

- Revision Enforcement Date: October 4, 2023

Please refer to the above in using our services.

Thank you.

2023.09.25

SMTOWN

Hello. This is SMTOWN.

We are pleased to announce additional revisions to the SMTOWN Services Privacy Policy changes we announced on September 19th.

1. Reason for the Revision of Privacy Policy

- We have explained in detail the entrustment company's entrusted work and the purpose of entrustment.

2. Revised Content of Privacy Policy

AS-IS

Article 5 (Entrustment of Collected Personal Information)

① For the smooth operation of the business, such as providing better services and facilitating customer convenience, the company entrusts the following personal information handling tasks to an external professional company. During the contract period, the entrusted company keeps the member's personal information. However, when the relevant laws specify a statutory retention period, the company keeps the member's personal information for that time period.

② The company ensures, through the entrustment contract, that the entrusted company complies with personal information protection laws, keeps personal information confidential, does not provide information to third parties, accepts responsibility for accidents, and returns or destroys personal information after the entrustment period or after handling the information.

③ The service provider who has been entrusted with personal information

※ Depending on the change in service and the contract period, the entrusted company may change. When there is a change in the service, the company will notify members in advance.

1. Domestic entrusted companies

(Omitted)

Name of entrusted company: Hyosung ITX Co., Ltd.

Entrusted work and the purpose of entrustment: Customer consultation operation

TO-BE

Article 5 (Entrustment of Collected Personal Information)

① For the smooth operation of the business, such as providing better services and facilitating customer convenience, the company entrusts the following personal information handling tasks to an external professional company. During the contract period, the entrusted company keeps the member's personal information. However, when the relevant laws specify a statutory retention period, the company keeps the member's personal information for that time period.

② The company ensures, through the entrustment contract, that the entrusted company complies with personal information protection laws, keeps personal information confidential, does not provide information to third parties, accepts responsibility for accidents, and returns or destroys personal information after the entrustment period or after handling the information.

③ The service provider who has been entrusted with personal information

※ Depending on the change in service and the contract period, the entrusted company may change. When there is a change in the service, the company will notify members in advance.

1. Domestic entrusted companies

(Omitted)

Name of entrusted company: Hyosung ITX Co., Ltd.

Entrusted work and the purpose of entrustment: Support for ‘KWANGYA 119’ reporting and tipping off operations

3. Privacy Policy Revision Schedule

- Notification Announcement Date: September 19, 2023

- Additional Announcement Date: September 25th, 2023

- Revision Enforcement Date: October 4th, 2023

Please refer to the above in using our services.

Thank you.

2023.09.25

SMTOWN

Hello.

This is SMTOWN.

『aespa LIVE TOUR 2023 ‘SYNK : HYPER LINE’ in BERLIN』 will be held at the “Columbiahalle Gastro-und Betriebs Gmbh” in BERLIN on September 25th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『aespa LIVE TOUR 2023 ‘SYNK : HYPER LINE’ in BERLIN』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- September 25th, 2023 (MON) 09:00 - 23:50 (CEST)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️ Guidance

If you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your mobile data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “Columbiahalle Gastro-und Betriebs Gmbh” in BERLIN.

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP